Every credential. Verifiable.
Shown on arrival.
Texas does not require a license to repair appliances. Veltrix holds five regulated credentials anyway, issued by three independent regulatory bodies — Texas TDLR, Texas DPS, and federal agencies. Each credential was earned voluntarily, requires real screening, and is publicly verifiable. This page documents the complete stack — what each credential is, who issues it, what screening it requires, and how a homeowner can confirm it.
Five regulated credentials. Three regulatory bodies.
Each credential below is documented in plain language: the issuing authority, the screening it requires, the level of accountability it carries, and what verification options exist for homeowners. Where public verification portals exist, links are provided.
Texas TDLR Residential Appliance Installation Contractor
A state-issued contractor license under the Texas Department of Licensing and Regulation. The license carries continuing-education requirements, public accountability through the state's verification portal, and direct regulatory oversight of the licensed contractor's practice.
Veltrix Appliance Repair holds this license under TICL #1496. The license is in active status and verifiable through the official TDLR license search system.
You are hiring a company that operates under a publicly verifiable Texas contractor license — not an informal handyman, not an unregulated service, and not a company hiding behind a logo and a van.
Texas issues two distinct TDLR licenses for residential appliance work. The Contractor license (above) regulates the company taking the job. The Installer license (below) regulates the technician personally. Most appliance-repair operators hold neither, because Texas does not require either license for repair work — only for new-installation work.
In Tarrant County, two appliance-repair companies hold the TDLR Contractor license. Veltrix is one of them. The other 84 active Tarrant County contractor licenses belong to pool and spa companies, delivery-installation services for big-box retailers, and other regulated trades that share the same TDLR licensing umbrella.
Methodology: Filtered the public TDLR license dataset (data.texas.gov) for "Appliance Installation Contractor" licenses in Tarrant County, then categorized by business name. Of 86 active licenses, only two are appliance-repair companies by name. A small number of the remaining 84 may also do appliance work under names that don't disclose it. If your company holds this license and is missing from this count, see "Notice an error?" at the bottom of this page.
Texas TDLR Residential Appliance Installer
A state-issued individual license under the Texas Department of Licensing and Regulation. Distinct from the Contractor license, the Installer license regulates the technician personally — separate from any company that may employ them. The license is held in the name of Louis Obrien.
The accountability lives with the person doing the work, not just the entity that took the call. The license is in active status and verifiable through the official TDLR license search system.
The technician walking through your door is personally licensed by the State of Texas — not just sent by a licensed company. If something goes wrong, the regulator has a name, a license number, and direct accountability to the individual performing the work.
Transportation Worker Identification Credential
TWIC is a federal credential issued by the Transportation Security Administration. According to TSA, the credentialing process includes a formal Security Threat Assessment, fingerprint-based criminal history records check, and recurrent vetting that monitors eligibility status during the credential's valid period.
An important clarification. TWIC is not a license to repair appliances — it has no relationship to home services at all. It is held here as a transparent, voluntary marker of a vetting standard already cleared. Access to any restricted facility, port, or federal site always depends on that site's own sponsorship and access rules. The credential's relevance to a homeowner is the screening process behind it, not the access it provides.
The person you are inviting into your home has cleared a federal Security Threat Assessment, including fingerprint-based criminal history checks and ongoing eligibility monitoring. Most home-service trades do not have access to this level of formal federal screening.
Texas Level 4 Personal Protection Officer
The Level 4 PPO credential exists within the Texas private security licensing framework, regulated by the Texas Department of Public Safety. According to Texas DPS, private security license applications require fingerprints submitted for an FBI criminal history background check. PPO applicants are also tied to required formal training documentation and a Declaration of Psychological and Emotional Health.
An important clarification. Veltrix is an appliance repair business, not a security service. The Level 4 PPO is held as an additional regulated credential demonstrating fingerprint-based screening and a verified mental-health declaration — both of which are uncommon among in-home service providers. It is not a marketing claim; it is a documented credential issued by a state regulatory body.
The person you are inviting into your home has cleared an additional, fingerprint-based state-regulated screening pathway and has formally documented their fitness for a credentialed role. Most home-service trades do not have access to this level of formal screening.
EPA Section 608 Universal Certification
Federal certification under Section 608 of the Clean Air Act, governing the handling, recovery, and disposal of refrigerants. The Universal level — the broadest category — covers all four refrigerant types: low-pressure (Type I), high-pressure (Type II), small appliance (Type III), and the universal designation that combines all three.
EPA Section 608 certification is required by federal law for any technician who services equipment containing refrigerant. Many appliance-repair generalists hold lower-level certifications, or none at all. Universal-level certification is voluntary and demonstrates competence across the full range of sealed-system work.
The technician working on your refrigerator, freezer, ice maker, or any other refrigerant-containing appliance is federally certified for sealed-system work — not just labor-replacing parts and hoping the system holds.
The technician behind the credentials.
The five credentials above describe regulatory accountability — what the State of Texas and the federal government allow Louis Obrien to do, and what oversight applies. Below the regulated stack, one additional piece of the picture matters to homeowners: formal trade training. It is documented here as training and honors, not as a regulated credential, and the distinction is intentional.
HVAC & Refrigeration Technical Program
A full-time technical program in Air Conditioning, Refrigeration, Electricity, and Control Technology completed at North American Training Center. The program covers electrical fundamentals, refrigeration cycle theory, control systems, and applied diagnostic procedures — directly relevant to modern appliance repair where most failures are electrical, electronic, or refrigeration-related.
Training honors include Certificate of Academic Excellence, Certificate of Applied Technology, National Honors Award, and a 4.0 GPA at program completion. Industry-credential outcomes include the HVAC Benchmark of Excellence Employment-Ready Certification in both Electrical and Air Conditioning.
NATC is a private trade school. The certificate documents completed coursework with honors. It is not a regulated credential — there is no continuing-education requirement, no public revocation pathway, and no state oversight of the school's graduates. It is included on this page because formal classroom and lab training in the underlying systems matters to the work, but framed as what it is rather than counted alongside the five regulated credentials above.
Insurance, memberships, and verification.
A licensing stack alone is not the full picture. Veltrix is also fully insured and member-affiliated with recognized professional and local business organizations. These memberships add a layer of independent accountability beyond the regulatory credentials.
General Liability Insurance
Veltrix Appliance Repair maintains general liability insurance coverage for in-home service operations. Coverage is in place to help protect customer property while service is being performed.
- Active coverage during all in-home service operations
- Certificate of Insurance (COI) available on request for property managers and commercial partners
- Coverage levels exceed Texas TDLR minimums for residential appliance contractors
Professional & Local Affiliations
Memberships in recognized professional appliance organizations and local chambers of commerce. Each membership represents an independent layer of business accountability.
- United Appliance Servicers Association (UASA)
- Service Alliance Group
- Fort Worth Chamber of Commerce
- Fort Worth Hispanic Chamber of Commerce
- Fort Worth Metro Black Chamber of Commerce
- Benbrook Area Chamber of Commerce
- Burleson Area Chamber of Commerce
- East Parker County Chamber of Commerce
- Better Business Bureau
How to verify any appliance repair company. In Texas.
Most homeowners have never been told what to ask for before letting a tradesman into their home. This is a simple, three-step process that works for any Texas appliance contractor — Veltrix included. We provide it because customers deserve to know how to protect themselves, even if they end up hiring someone else.
Ask for the contractor license number
A legitimate Texas appliance contractor should be able to provide their TDLR license number(s) without hesitation. Texas issues two distinct TDLR licenses for residential appliance work: a Contractor license (TICL number) for the company taking the job, and an Installer license for the technician personally. Asking for both is reasonable.
If the company you're considering can't or won't provide one, that itself is the answer.
Verify it on the official state site
Go to the TDLR license search portal and enter the license number. Confirm three things:
• The license status is active
• The business name matches the name on the company's branding
• The license type fits the work being performed
Watch for red flags
If a contractor refuses to provide a license number, gives a vague or evasive answer, or the license record doesn't match the company name on their truck, website, or invoice — those are warning signs.
A legitimate contractor will not be offended by these questions.
Our TDLR contractor license is TICL #1496 and our TDLR installer license is #677941. Both are publicly verifiable. Verify it now with the State of Texas →
Refusal to provide a license number. Vague answers when asked. A mismatch between the company name on a truck or invoice and the license record. A contractor who is offended by being asked to verify credentials. Any of these is a reasonable signal to keep looking.
Why we don't post photos of credential cards online.
Some companies post photos of their licenses and certification cards on their websites as proof. Veltrix does not. Credential cards typically contain private identifiers — full legal names, license numbers, signatures, photographs, and in some cases birth dates or other sensitive metadata — that should not be harvested by automated scrapers or used as starting material for identity theft.
Instead, every credential listed on this page is documented in plain language with the issuing authority and, where applicable, a public verification link. Physical credentials are carried on every service call and can be shown on arrival at the customer's request before any work begins.
This approach is designed to balance customer confidence with credential privacy and security. A homeowner can verify what matters without that verification process becoming a privacy risk for the technician.
Schedule a verified technician. Reachable when you need it.
Credentials available on request before entry. Real person handling your call from start to finish.